Onsite Analyst Programmer

Posted 1 hour ago

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About the role

  • Analyst Programmer developing applications to enhance call center operations and analytics. Assisting in diverse program implementation and providing user support for functionalities.

Responsibilities

  • Develop various applications to automate business processes and enhance operational excellence within call center operations and analytics.
  • Assist in the study, design, implementation, testing, and rollout of diverse programs.
  • Explore innovative solutions to address a range of business use cases
  • Review existing processes and recommend program developments to facilitate improvements in business operations.
  • Provide ongoing user support for applications and their functionalities

Requirements

  • Degree or Higher Diploma holder in Computer Science, Information Technology or related discipline
  • 3+ year relevant IT experience, with solid knowledge in application development, system analysis & design, implement, maintenance or technical support
  • In-depth knowledge on programming languages, such as Python, PHP, Java, .NET and MS SQL
  • Proficiency in VBA and Excel skill would be an advantage
  • Knowledgeable in web application development
  • Experience with low/no-code AI tools (e.g., Microsoft Power Platform, Google AutoML, etc.) or willingness to learn quickly.
  • Familiar with system development life cycle.
  • Independent, self-motivated, and willing to learn.
  • Systematic, Good analytical and problem solving skills.

Job title

Analyst Programmer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteHong Kong

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