Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Lead program management and execution of PayPal's data marketplace product coordinating with cross-functional teams. Manage complex technical programs involving data, ML, and risk systems.
Responsibilities
- Lead program management and execution of PayPal's data marketplace product coordinating with teams across different risk stripes, multiple product, and engineering teams.
- Scope, plan, and manage a portfolio of engineering operational programs.
- Provide technical guidance and support to program teams.
- Establish and maintain program management processes and standards.
- Monitor program progress and performance against objectives.
- Communicate program status and issues to senior leadership.
- Manage program budgets and resources.
- Foster a culture of continuous improvement and innovation.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Experience with program management methodologies and tools within an engineering environment.
- Proven ability to manage complex technical programs involving data, ML, and risk systems.
- Strong understanding of data architectures, APIs, and cloud technologies (e.g., GCP, Snowflake).
- Experience orchestrating multi-team engineering initiatives from concept to production release.
- Demonstrated ability to partner with cross-functional leaders in product, data, and risk domains.
- Able to convey complex technical information clearly.
Benefits
- health and life insurance
- flexible work environment
- employee shares options
- paid time off
- medical, dental, vision, and other benefits
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