Product designer defining future of enterprise AI at WRITER. Collaborating across teams to enhance product design and user experience while driving product strategy.
About the role
- Staff Experience Designer designing seamless customer support experiences at PayPal. Collaborating with teams to improve user experience across multiple support channels.
Responsibilities
- Design how PayPal helps customers get answers and resolve issues
- Shape experiences connecting self-service, AI assistance, and live support
- Collaborate with product, operations, and customer service teams to improve clarity and strengthen trust
Requirements
- 5+ years relevant experience
- Bachelor's degree OR equivalent combination of education and experience
Benefits
- Health and life insurance
- Flexible work environment
- Employee shares options
- Paid time off
- Wellness programs
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