About the role

  • Risk Analyst at PayJunction monitoring and investigating merchant processing activities. Offering support to active merchants and ensuring compliance in risk management.

Responsibilities

  • Monitor and investigate merchant's processing activities
  • Offer customer support to active merchants
  • Conduct investigations regularly to ensure risk is managed and activity is compliant
  • Utilize risk tools to monitor and investigate merchant processing activities
  • Respond to customer inquiries and verify transactions
  • Maintain a quality assurance rate of 95%+ in audit activities
  • Detect and prevent fraud, and analyze transaction data for risk assessment
  • Concisely document risk assessment findings
  • Maintain accurate investigation records and prepare clear summaries
  • Maintain phone coverage during core hours
  • Ensure underwriting reviews are completed within stated policies
  • Ensure compliance with various alert / ticket SLA
  • Collaborate with the team to keep annual losses within plan
  • Collaborate with internal teams to support merchant success
  • Ensure merchant adherence to regulatory requirements, company policies, and bank guidelines

Requirements

  • Bachelor’s degree required - field of study in accounting, economics or finance preferred
  • Minimum 2 years experience in fraud prevention or risk management, with at least 1 year spent in the merchant services/payments industry
  • Experience working with various transaction & risk monitoring tools/systems
  • Experience using LexisNexis or a comparable tool to conduct KYC/KYB searches for business and signer information
  • Strong math skills for financial analysis, risk exposure calculation, processing trend evaluation, and assessing merchant risk profiles
  • Proficiency in Microsoft Excel for organizing and analyzing data from various sources, including financial statements, merchant processing statements, and bank statements
  • Detail oriented coupled with a high level of curiosity and risk awareness
  • Solid written and verbal communication skills
  • Able to juggle multiple tasks and deliver consistent high performance
  • Ideally able to work an 8 am - 5 pm PT, Monday - Friday schedule

Benefits

  • Health, dental, and vision paid 100% by company for you and your dependents
  • 401k with 6% match
  • FSA and Dependent Care FSA
  • Long-term & short-term disability coverage for you paid 100% by company
  • 8 paid company holidays per year
  • 2 paid floating holidays per year
  • 1 paid volunteer day per year
  • Paid Time Off
  • Home office equipment stipend
  • Annual Learning Stipend
  • Quarterly “fun budgets” for team bonding events
  • Opportunity to be part of a company that is changing a whole industry
  • Opportunity for growth within the company
  • Opportunity for remote, in-office, or hybrid work

Job title

Risk Analyst

Job type

Experience level

JuniorMid level

Salary

$27 - $30 per hour

Degree requirement

Bachelor's Degree

Location requirements

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