ME
MegaportPrivacy & Compliance Officer
Key player in Megaport's global privacy compliance efforts reporting to the Head of Privacy. Designing and maintaining frameworks to meet evolving regulatory requirements across diverse teams.
About the role
- Implement and Oversee CASS Controls: Design, implement, and continuously monitor key operational controls to ensure full compliance with the FCA's incoming CASS 15 rules
- Support Customer Operations with daily CASS reconciliations, ensuring accurate and timely identification and resolution of all breaks and discrepancies in line with regulatory requirements.
- Support the maintenance of the firm’s CASS documentation, including the CASS Policy and Procedures, ensuring they remain fit for purpose and reflect current regulatory expectations and business operations.
- Prepare and submit accurate and timely internal CASS Management Information (MI) and contribute to external regulatory reporting where applicable.
- Act as a key liaison with external auditors during the annual CASS audit. This includes coordinating the provision of required documentation, sample data, reconciliation records, procedure manuals, and addressing audit queries to ensure a smooth and timely sign-off.
- Contribute to the development and ongoing maintenance of the firm's Resolution Pack documentation as required by the regulator, focusing on the mapping of critical services and the segregation/return of client funds.
- Assist in the ongoing development and embedding of the Operational Risk Framework, specifically identifying, documenting, and assessing risks related to payment flows, technology, and third-party service providers.
- Conduct regular testing and reviews of internal controls across all operations to ensure they are effective, efficient, and adequately mitigate regulatory and business risks.
- Perform thorough and meticulous Root Cause Analysis for all identified breaches, control failures, or operational incidents.
- Monitor and track the implementation of remediation actions to ensure effective closure of all identified issues where there is a regulatory impact
Requirements
- 2 - 5 years proven experience in a Regulatory Compliance, Risk, or Operational Oversight role within a UK CASS regulated financial services firm
- Solid working knowledge and practical application experience of the FCA CASS rulebook. Knowledge of other relevant EMI/payment regulations is a bonus
- Excellent analytical and problem-solving abilities, with a keen eye for detail and the capability to perform robust root cause analysis.
- Strong written and verbal communication skills, with the ability to clearly articulate complex regulatory issues to both technical and non-technical stakeholders.
- Highly organised, with the ability to manage multiple regulatory deadlines and priorities effectively
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