Full-Service Reviewer (QA Specialist) completing estimate reviews for compliance with carrier guidelines. Involves communication with franchisees and insurance carriers and supporting department during events.
Responsibilities
Complete estimate and documentation reviews on direct program assignments
Focus on estimate, documentation, and commentary reviews for specific job types
Communicate directly with franchisees and insurance carriers
Coach franchises on opportunities to improve their estimating and documentation performance
Provide assistance to franchises on estimating requirements and claim expectations
Support the department and network during a catastrophic event
Requirements
High school diploma or GED
Bachelor’s degree or equivalent experience in insurance claims or related field
One plus years of experience with industry estimating/estimate review
Two plus years of experience with contracting and/or fieldwork for a given trade
Subject matter expert-level knowledge and performance excellence within the insurance industry
Knowledge of estimating platforms; Verisk, CoreLogic, Symbility, and other estimating software
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