Engineer designing, planning, and implementing cloud infrastructure for diverse clients in Defence Enterprise Business Unit. Support operations and manage system/network infrastructure projects effectively.
About the role
- Principal technical Director overseeing regional operations and customer relationships for AI agent solutions. Engaging in high-level technical discussions and leading delivery teams for successful implementations.
Responsibilities
- Lead all technical aspects of the customer lifecycle, from early-stage discovery to solution design and deployment.
- Participate in sales engagements by conducting technical deep dives, delivering demos, and steering architecture and security discussions with enterprise stakeholders.
- Define and uphold engineering standards, development best practices, and integration frameworks for regional and global teams.
- Design, build, and maintain backend components, integrations, and API-driven workflows for AI agent deployments.
- Ship high-quality, production-ready code and ensure scalable, secure, and maintainable solutions.
- Drive end-to-end customer integrations—including scoping, development, testing, deployment, and post-production optimization.
- Build, mentor, and manage a high-performing technical team across engineering, integrations, and pre-sales.
- Gather market and customer insights to inform product improvements and regional feature localization.
- Act as the local technical point of contact, building trusted relationships with enterprise clients and partners.
Requirements
- Bachelor’s degree or higher in Computer Science, Engineering, or a related STEM field.
- Excellent verbal and written communication in English; fluency in local language (Spanish) is mandatory.
- Strong hands-on experience with backend development, system integrations, and API-driven architectures.
- Solid programming foundation, with TypeScript experience strongly preferred.
- Background in customer-facing technical roles (e.g., Solutions Engineering, Integration Engineering, Technical Consultant) is a significant plus.
- Familiarity with monitoring, observability, and analytics platforms (e.g., Datadog).
- Demonstrated problem-solving ability, attention to detail, and passion for artificial intelligence.
- Experience with conversational AI, LLM-based systems, or agent frameworks is an advantage.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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