Hybrid Program Design Manager

at PANTHERx Rare Pharmacy

• Job title: Program Design Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Program Design Manager responsible for developing patient journey workflows at PANTHERx Rare Pharmacy. Collaborating with internal teams and ensuring compliance for efficient launches.

Responsibilities

• Leads the development of business rules and patient journey workflows for each new launch.
• Translates clinical and operational requirements into clear, actionable workflows.
• Ensures workflow designs align with manufacturer expectations and operational capabilities.
• Facilitates cross-functional meetings with internal stakeholders needed for business rules development.
• Participates in external manufacturer meetings to review the business rules and workflows.
• Provides recommendations to internal and external stakeholders regarding the patient journey workflow.
• Collaborates with teams internally during mock launch exercises to provide workflow insights and create mock launch scenarios for each new launch.
• Coordinates post-launch debriefs with internal stakeholders to evaluate program design and identify areas of improvement.
• Supports continuous improvement of business rules templates and workflow standards.

Requirements

• Bachelor’s degree.
• Minimum of three (3) years in system implementations, or related healthcare experience.
• Strong interpersonal skills with the ability to effectively collaborate with both management and staff at all levels.
• Proven experience managing client-facing projects.

Benefits

• Hybrid, remote and flexible on-site work schedules are available, based on the position.
• PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!
• Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.
• Of course we offer paid holidays too!