Operations Analyst managing the operational cycle of events at PagBank. Overseeing contracts and logistical information ensuring compliance across multiple areas.
Responsibilities
Control the operational cycle of events (planning → contracting → logistics → execution → post-event).
Monitor and ensure contract and SLA signings and process compliance.
Manage logistical information (shipping, receiving, outstanding items, and collections/returns).
Define and track operational KPIs for events and initiatives.
Support staffing and operational capacity planning for high-volume events.
Propose process improvements and operational standardization.
Requirements
Previous experience in operations, contracts, logistics, or events.
Advanced Excel skills.
Strong organizational skills, a clear sense of priorities, and risk awareness.
Good communication skills for cross-functional interaction.
Power BI.
SQL.
Benefits
Meal allowance and/or meal voucher.
Health and dental insurance.
Life insurance.
Partnerships with TotalPass and ZenKlub.
Extended maternity and paternity leave.
Childcare assistance.
Up to 50% discounts on postgraduate and MBA programs from top institutions such as FIA, FAAP, and PUCRS.
No dress code: wear what makes you feel comfortable.
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