About the role

  • Housekeeper responsible for maintaining cleanliness and meeting standards at Vacation Village Resort. Join MasterCorp in delivering excellent hospitality services and enjoy full benefits package.

Responsibilities

  • Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units.
  • Maintain a high standard of excellence
  • Strip units of soiled linens
  • Remove trash from units
  • Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
  • Report clean units as vacant and ready for inspection
  • Report unit maintenance issues as per company procedure
  • Report damaged, dirty or stained carpets, drapes, furniture, and linens
  • Report missing inventory and supplies to Supervisor
  • Perform weekly guest services cleans as directed
  • Assist in maintaining the cleanliness and organization of storage closets
  • Attend all training sessions and perform practical application of training
  • Ensure a safe working environment
  • Assist in solving guest complaints promptly
  • Maintain a high sense of urgency so units are turned on time

Requirements

  • Previous experience in housekeeping preferred, but not required
  • Must be able to lift 25 pounds (with or without accommodation)
  • Ability to make decisions
  • Planning and scheduling capabilities
  • Ability to read, write and do basic math
  • Personal timeliness be prompt with all assignments
  • A passion for cleanliness
  • Strong work ethic
  • Ability to learn and change behavior
  • Work irregular hours.

Benefits

  • Competitive Pay at All Levels. Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
  • 401(k) Retirement Plan with Company Matching.
  • Paid Vacation and Sick Time.
  • Medical, Dental and Vision Benefits.
  • Company-Paid Life Insurance and Short-Term Disability.
  • Tuition Reimbursement.

Job title

Housekeeping Associate

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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