Senior Leader overseeing Platform Operations at Wells Fargo, managing critical operational services and driving transformation. Responsible for enhancing service quality and efficiency across multiple functions.
About the role
- Sr Director leading channel sales strategy and operations for Equinix. Collaborating with leadership to drive revenue growth through data-driven insights and team development.
Responsibilities
- Manage the creation of channel sales strategy and annual operational plan to deliver sales targets and associated KPI.
- Act as a trusted advisor to senior leadership within the sales leadership team, providing insights and recommendations to optimize performance and drive revenue growth.
- Utilize data analytics and advanced insights to monitor sales productivity & performance metrics, identifying and driving opportunities for improvement that directly impact revenue.
- Proactively identify and lead regional and global initiatives to innovate, define and streamline global channel processes, to run simpler, drive greater operational efficiency, effectiveness and compliance.
- Establish, evolve and monitor KPIs for channel and channel operations, monitoring progress against plans in regular meeting forums and driving corrective actions as needed to achieve revenue and other KPI targets.
- Champion the voice of the channel ensuring that channel sales feedback informs operational strategies and initiatives, in context of our overall strategic moves and enablers.
- Lead, mentor, and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.
Requirements
- Extensive experience in channel or channel sales operations roles, preferably in a regional or global context.
- Strong strategic thinking and problem-solving skills, with a proven ability to drive operational improvements and enhance customer experience.
- Exceptional leadership and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Proven experience in managing large-scale projects and cross-functional initiatives.
- Strong analytical skills, with proficiency in data analysis performance metrics.
- Experience with sales technologies and CRM systems; familiarity with channel and emerging trends in channel sales operations a plus.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Experience of change management and driving strategic change.
Benefits
- Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
- Employee Assistance Program: An Employee Assistance program is available to all employees.
- Canada Core Benefits: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
- Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
- Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.
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