Case Design Analyst supporting Pacific Life to promote life division sales through innovative solutions. Responsible for software support, consultative assistance, and training to enhance service and efficiency.
Responsibilities
Provide Case Design and Illustration Software Support by answering phone calls and responding to email requests that are related to products, concepts, and software
Provide consultative case design assistance by aligning requestor goals with the appropriate products, riders, and features
Generate and send out accurate illustrations within the specified time frame after receiving the request
Promote and support marketing campaign initiatives
Troubleshoot and analyze software to determine validity of issue
Provide end user testing of illustration software
Provide case design training support
Requirements
1 - 2+ Years of life insurance industry experience with running illustrations and knowledge in case design
Position requires FINRA Series 6, 63, SIE, and Life licenses within 180 days of Start Date
Detail oriented, analytical, and demonstrate excellent verbal and written communication skills
Possess excellent customer service skills needed for contact with field representatives and internal personnel.
Ability to work in a high volume, fast paced teamwork environment
Proficient in MS Office Suite.
Benefits
Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation.
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