About the role

  • Case Design Analyst supporting Pacific Life to promote life division sales through innovative solutions. Responsible for software support, consultative assistance, and training to enhance service and efficiency.

Responsibilities

  • Provide Case Design and Illustration Software Support by answering phone calls and responding to email requests that are related to products, concepts, and software
  • Provide consultative case design assistance by aligning requestor goals with the appropriate products, riders, and features
  • Generate and send out accurate illustrations within the specified time frame after receiving the request
  • Promote and support marketing campaign initiatives
  • Troubleshoot and analyze software to determine validity of issue
  • Provide end user testing of illustration software
  • Provide case design training support

Requirements

  • 1 - 2+ Years of life insurance industry experience with running illustrations and knowledge in case design
  • Position requires FINRA Series 6, 63, SIE, and Life licenses within 180 days of Start Date
  • Detail oriented, analytical, and demonstrate excellent verbal and written communication skills
  • Possess excellent customer service skills needed for contact with field representatives and internal personnel.
  • Ability to work in a high volume, fast paced teamwork environment
  • Proficient in MS Office Suite.

Benefits

  • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Job title

Case Design Analyst

Job type

Experience level

JuniorMid level

Salary

$37 - $45 per hour

Degree requirement

No Education Requirement

Location requirements

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