AVP, Technology Transformation Lead focused on leading technical strategy and execution for COAST's transformation program at Pacific Life. Engaging with business leaders to achieve measurable outcomes.
Responsibilities
Define and evolve the technical vision for COAST aligned with enterprise architecture and business priorities.
Co-lead cross-functional workstreams with business counterparts, ensuring shared OKRs and outcome ownership.
Champion modernization by decoupling legacy systems and adopting next-gen platforms and AI capabilities.
Lead dedicated engineering teams across COAST workstreams including FAST, IVR, GenAI, and automation.
Oversee execution roadmaps, PI planning, and delivery metrics using agile and DevOps practices.
Ensure tight integration with BAU technology teams while maintaining focus on transformation goals.
Own architectural decisions across COAST platforms, ensuring scalability, modularity, and reuse.
Guide the development of orchestration layers, self-service portals, and unified processing workflows.
Build and mentor high-performing technology teams, including internal staff and contractors.
Support upskilling initiatives such as GenAI Academy and agile/DevOps training.
Requirements
10+ years of experience in technology leadership roles, preferably in life and annuity insurance.
Proven success in leading large-scale transformation programs with measurable outcomes.
Deep expertise in enterprise architecture, cloud platforms, AI/ML, and automation.
Strong understanding of agile delivery models, DevSecOps, and product-centric operating models.
Exceptional communication and stakeholder management skills.
Experience in managing hybrid teams and vendor partnerships.
Benefits
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
Paid Parental Leave as well as an Adoption Assistance Program.
Competitive 401k savings plan with company match and an additional contribution regardless of participation.
Job title
AVP, Technology Transformation Lead – COAST Transformation
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