Business Analyst transforming data into real business value, focusing on Operations department and close collaboration with various teams.
PC
Hybrid Senior Business Process Analyst
Posted 3 months ago
About the role
- Evaluate business processes for PG&E's electric operations and recommend enhancements. Build dashboards and conduct data analysis for operational effectiveness and strategy.
Responsibilities
- Build and maintain dashboards for the operations team to identify trends, process bottlenecks, and other key performance indicators, enabling data-driven decision-making and continuous process improvement.
- Performs root cause analysis on complex processes that requires customized reports and data.
- Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables.
- Conducts studies and develops and uses metrics to develop recommendations related to business strategy and operations.
- Presents findings and proposed recommendations to leaders.
- Develops/delivers end-to-end process training materials to better support business needs.
- May provide guidance to Business Process Analysts and Business Process Analyst Associates.
- May manage small-to-mid-size projects.
- Lead cross-functional projects, define scope and timelines, assign tasks, and manage resources and issues
- Collaborate with peers and management across departments to exchange ideas and gather information
- Develop and deliver training materials, update work procedures, and maintain process documentation
Requirements
- Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience
- Job-related experience, 4 years
- LSS-Lean Six Sigma Green Belt certification (Desired)
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