Hybrid Quality Assurance Specialist

at Pacific Gas and Electric Company

• Job title: Quality Assurance Specialist
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $108,000 - $182,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Dublin, United States

About the role

• Quality Assurance Specialist providing compliance assessments and process improvements for Electric Operations at PG&E. Working with various stakeholders and partners for effective risk management.

Responsibilities

• Provides quality assurance (QA) for Electric Operations.
• Performs QA assessments for adherence to compliance requirements, company standards, laws and identified business process requirements to ensure processes, systems, structures and/or components meet required specifications.
• Develops clear and concise written reports to describe non-conformances or process gaps which are used to communicate recommendations for the eliminations of waste or process improvements cross-functionally with various stakeholders.
• May be assigned to support a specific department or area of the business.
• Scope may be limited to one regulatory agency or may include multiple agencies, laws, and regulations applicable to a specific department or area of the business.
• Supports revisions to the compliance and/or risk programs and tools as needed based on changes to applicable laws, regulations, and standards.
• Partners with Subject Matter Experts (SME), Requirement/Risk Owners, and business SMEs to develop controls, and metrics to hold the assigned owners accountable for compliance and/or risk management performance.

Requirements

• High School or GED-General Educational Development-GED Diploma
• Relevant utility industry experience, 8 years
• CA Class C License, or equivalent
• Ability to travel up to 75 percent of working time with occasional overnight stays
• Bachelor’s Degree in Engineering, Construction Management, Business Management or related field or equivalent experience (desired)
• 1 year of quality auditing/quality inspection experience (desired)
• 5 years equivalent experience in electric infrastructure or quality (desired)
• 8 years Electric Journeyman utility experience (desired)
• ASQ-American Society for Quality CQA-Certified Quality Auditor certification (desired)
• ASQ-American Society for Quality CQIA-Certified Quality Improvement Associate certification (desired)
• Six Sigma or other Lean/Quality related training (desired)
• Strong data analysis and reporting skills (desired)
• Excellent teamwork and collaboration skills (desired)
• Broad knowledge of root causes investigation methods and techniques (desired)
• Excellent communication skills (desired)
• Strong attention to detail and organizational skills (desired)
• Proficiency with applicable data systems including Field Maps, Survey 123, SAP, Power BI, and Excel (desired)

Benefits

• This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.