Operations Supervisor managing day - to - day operations of a chemical distribution branch in Houston. Ensuring compliance and leading safety programs in a large facility.
PC
Hybrid Principal Quality Operations Specialist
Posted 2 weeks ago
About the role
- Join PG&E as a Principal Quality Operations Specialist in the Electric Compliance Controls Validation Team. Focus on developing quality management plans and validating compliance controls for the organization.
Responsibilities
- Develop/refine the process to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings.
- Develop controls or metrics to assist in monitoring and evaluating the success of compliance controls.
- Investigate process controls of medium to high risk to PG&E, may include working with PG&Es Legal team.
- Prepare and present summary of findings and risk to PG&E to senior and executive leaders.
- Develop strategy and action plans, working with Directors and Officers.
- Coach stakeholders to develop appropriate corrective action plans that contain effective solutions to prevent recurrence.
- Review failure data and make recommendations to improve process performance, applying broad company and industry knowledge.
- Coaches and provides direction to less experienced team members.
- Works effectively in a matrixed organization, working with directors and managers across organizations to provide expert opinion and influence decisions.
- Effectively maneuver through complex organizational situations without disruption, routinely resolving escalations to Director-level, Vice President-level and above.
- May develop/refine process to determine and prioritize processes to evaluate regulatory controls.
Requirements
- Minimum BA/BS Degree or equivalent work experience
- 10 years of progressive experience in utility operations or in other highly regulated industry
- 4 years of experience with causal evaluation methods and investigations in the utility industry
- Desired PhD or Master’s Degree or equivalent experience.
- Advanced experience (5-12+ years) in regulatory oversight, audit readiness, and leadership.
- Deep understanding of California and Federal regulatory programs related to Electric Operations.
- Knowledge of operations, maintenance, and engineering program processes and procedures.
- Proven ability to prepare materials for and effectively communicate/present highly complex findings to senior and executive leaders with clarity, gain consensus on path forward.
- Proven experience in process map/controls documentation and evaluation and/or structured process improvement or process reengineering.
- Ability to interview personnel at all levels to validate process and controls.
- Knowledge of work methods and procedures in order to accurately identify risks and areas for improvement.
- Ability to work independently and be effective in team settings.
- Leadership or facilitation training (e.g., crucial conversations and facilitative leadership).
- Certified Internal Auditor (CIA) or equivalent
- Completion of professional auditor training
- Causal Evaluation Certification (e.g., Barrier Analysis, Fault Tree, 5-Whys, HFACS)
- Certification in Causal Evaluation (e.g., Conger/Elsie, Tonex, Cocrane (Firebird), Apollo, ASQ, TapRooT®, ISO9000, Sologic, Cause Mapping, or equivalent)
- Lean Six Sigma Certification
- Certified Project Management Professional (PMP)
- Certified Compliance & Ethics Professional (CCEP) Professional
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