Senior Manager of Technical Program Management at Capital One driving complex programs in cloud operations resilience. Collaborating with cross - functional teams to deliver technological solutions with an innovative approach.
About the role
- Gas Program Manager managing safety programs within Gas Operations at PG&E. Responsibilities include program execution, reporting, collaboration with engineering and construction, and improvement initiatives.
Responsibilities
- Applies depth and breadth of knowledge to provide a consistent delivery of workforce safety programs with full alignment to Enterprise Safety and Health expectations.
- Applies expert knowledge of Program Management to wide-ranging issues and assignments.
- Works independently with guidance on only the most complex issues.
- May lead project teams.
- Manages programs that are cross departmental, complex and have a significant impact on the line of business.
- Leads development of plans to achieve program goals.
- Provides standardized regular reports, along with custom, ad-hoc reports for review at the program level.
- May support divisions with reporting for operational metrics to provide intelligence on performance trends.
- Develops and delivers presentations to leaders regarding the program progress toward goals.
- Leads partner organizations to develop and implement improved processes, best practices, controls, and procedures to improve efficiency, compliance and customer satisfaction and reduce costs.
- May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore other means to achieve financial and productivity goals.
- Represents the program as a subject matter expert and stakeholder on process improvement teams.
- May develop new policies and all relevant processes, infrastructure, documentation and tools to support a new program.
- Develops communication and training plans.
- Ensures target audience is fully educated in the purpose of the program and the proper processes and requirements to follow.
- Ensures compliance with the program.
- Leads peers and partner organizations to develop and implement new and/or improved processes, procedures, policies, controls, and best practices to improve safety, customer satisfaction, efficiencies, regulatory compliance and reduce costs.
- Manage safety end to end for the GPM&P (communication plans, TIPs, safety summit)
- Develop and implement ongoing annual Human Performance refresher training for the Gas Program Management & Planning organization.
- GPM&P process improvement lead for Process Safety.
- Manage the development and delivery of Third Thursday content.
- Clearance process oversight lead for the Gas Transmission and Distribution project management teams.
- May lead work teams or groups.
Requirements
- Bachelor’s degree or equivalent experience
- 7 years’ total related experience
- SAP experience
- Project or program management
- Experience managing capital or expense budgets
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