Logistics Operations Manager overseeing daily execution of Multi-Mile Shipping models for an e-commerce startup. Coordinating logistics operations and ensuring quality control for efficient delivery processes.
Responsibilities
Own the daily execution and performance of existing Multi-Mile Shipping models across Europe.
Ensure smooth coordination between carriers, cross-docks and sorting centres.
Monitor every part of the delivery chain - from pickup to return - to identify risks and resolve issues.
Oversee quality of packaging, relabeling, weighing, and repacking at central hubs (e.g. Warsaw Logistics Hub).
Ensure 100% accuracy of weight and size data before handover to last-mile carriers.
Track and optimize the punctuality and load efficiency of middle-mile trucks.
Analyze data coming from our logistics hubs and systems; lead initiatives to act on key insights with stakeholders.
Report performance metrics and lead weekly improvement cycles.
Collaborate with SPMs, data team, warehouse teams, and WMS product owners.
Support long-term scalability by maintaining best-in-class process standards.
Requirements
2+ years of experience in logistics operations, fulfilment, or transportation execution (international preferred).
Understanding of multi-leg delivery chains (first mile, hub handover, middle mile, last mile).
Experience working with warehouses and carrier partners in a hands-on operational context.
Comfortable working with operational data and data analytics tools (WMS, Excel/Sheets, Power BI, Looker, Tableau).
Excellent coordination and problem-solving skills, with attention to detail.
Fluent English required, and other European languages are a plus.
Strong ownership mindset - ready to take full accountability for delivery performance.
Benefits
Learning budget for your personal and professional growth;
Private health insurance;
Employee stock option plan;
Work from anywhere in the world for up to 30 days per year;
Close collaboration with ambitious colleagues & a real opportunity to shape the “big picture”;
Top-notch hardware and software (MacOS or Windows to choose from);
Flexible working hours & remote work opportunities;
Pet-friendly office with collaborative spaces, chill zones, our own gym & a kitchen full of snacks and drinks.
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