Senior Manager leading operations planning and analytics initiatives for luxury brand. Overseeing forecasting and inventory planning with a focus on digital transformation and AI integration.
About the role
- IT Field Operations Technician responsible for installing and configuring IT equipment across healthcare facilities. Collaborating with technical teams while providing support to end users and traveling nationwide.
Responsibilities
- installs, configures, troubleshoots, and maintains products/equipment
- Identifies, analyzes, and repairs product failures
- Answer basic customer questions about product features and equipment
- May provide some customer training
- Has basic knowledge of the organization's products and services
- Traveling Mon - Fri to facilities across the United States
- Receiving, moving and deploying IT assets and IT related peripheral equipment between facilities
- Configuration of IT assets (staging, building out, and imaging) and executing equipment replacement activity
- Updating asset management system to reflect work performed, installing and maintaining PC, laptop and printer hardware and software
- Preparing assets for disposition, and other administrative duties
- Using defined processes to track equipment and ability to report and document activity into software program
- Assist end users with desktop, laptop and printer usage
- Troubleshoot application issues and involve external vendors as necessary to resolve any issues
- Hardware deployment & disposal
- Mounting Solutions & Software
- Help other Technicians with client related issues as needed
Requirements
- 100% onsite required up to 100% travel
- High School Diploma or GED equivalency
- 1 year of work experience in an IT technology role/environment
- 2 years of experience working with PC support, including deployment of Windows 10 and above (Preferred)
- Experience in healthcare or hospital environment (Preferred)
- Microsoft Certifications - Workstation Windows 7 & 10 (Preferred)
- Experience with MS Windows 10 (Preferred)
- Must be able to operate basic mechanical tools and read maps
- Must be able to lift equipment of varying weight, up to and over 50 lbs.; joint lifting as well
- Must be able to stoop under desks and climb around equipment to install /power up equipment
- Must have a clean and valid Driver’s license
Benefits
- 100% onsite required up to 100% travel
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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