Wholesale Operations Intern providing support in wholesale activities for Karl Lagerfeld. Gaining hands - on experience in the fashion industry while assisting with operations and account management.
About the role
- Senior Manager leading operations planning and analytics initiatives for luxury brand. Overseeing forecasting and inventory planning with a focus on digital transformation and AI integration.
Responsibilities
- Lead Demand and Inventory Fulfilment Planning within the S&OP process across departments, integrating data driven drivers and business insights into cohesive business strategies
- Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI/ML models to achieve >85% forecast accuracy
- Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategies
- Partner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goals
- Lead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution network
- Manage seasonal collection planning and limited edition releases unique to luxury markets
- Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadership
- Build and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metrics
- Implement predictive analytics for demand sensing, customer behavior modeling, and trend identification
- Lead competitive intelligence analysis and market trend monitoring to inform strategic planning
- Develop pricing and promotional effectiveness models in collaboration with commercial teams
- Champion data governance standards and ensure data quality across planning systems
- Drive AI/ML integration into planning processes, serving as orchestrator of human-AI collaborative workflows
- Lead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA/Blue Yonder)
- Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI)\n• Champion transition from manual Excel-based processes to integrated, cloud-based planning platforms
- Develop and monitor AI model performance, ensuring continuous improvement and value realization
- Build organizational capabilities in digital tools and advanced analytics methodologies
- Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendations
- Consolidate inputs from planning, merchandising, finance, and operations into unified strategic narratives
- Facilitate weekly S&OP meetings and monthly integrated business planning sessions
- Manage relationships with key technology vendors and external partners
- Drive change management initiatives supporting digital transformation and process optimization
- Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientists
- Set clear OKRs, drive execution of high-impact projects, and foster culture of continuous learning
- Develop team capabilities in AI/ML tools, statistical modeling, and advanced planning methodologies
- Support career development through mentoring, cross-training, and stretch assignments
- Build succession planning pipeline for critical planning roles
- Develop multi-scenario contingency plans for supply chain disruptions
- Lead crisis response planning and execution during disruptions
- Implement early warning systems for demand volatility and supply constraints
- Identify opportunities to enhance forecast accuracy through emerging technologies
- Lead lean/six sigma initiatives improving planning cycle time by 20-30%
- Deploy strategic evolution of KPIs and performance management frameworks
- Champion best practice sharing across regional teams and business units
Requirements
- Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or Analytics
- 10+ years experience in operations planning, supply chain analytics, demand planning, or related functions
- 3 years in leadership roles with direct report management experience
- Proven experience in luxury goods, premium consumer brands, or high-end retail preferred
- Demonstrated success in S&OP process leadership and cross-functional program management
- Track record of digital transformation initiatives and technology implementations
- MBA or relevant Master's degree preferred
- APICS/ASCM certification (CPIM, CSCP) strongly preferred
- Additional certifications in data science, project management (PMP), or Lean Six Sigma valued
Benefits
- Hybrid Work Environment
- Paid Time Off
- Medical, Dental, Vision and Prescription Insurance
- 401(k) Retirement Plan with Company Match
- Flexible Spending Account | Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Parental Leave
- Life Insurance
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