Join Manulife as a Bilingual Junior Fraud Analyst to analyze calls. Help protect customers by resolving potential fraud quickly and effectively.
About the role
- Backoffice Analyst at Ouribank ensuring operational support in currency exchange. Collaborating across departments for compliance and process efficiency with required oversight.
Responsibilities
- Support FX backoffice routines, including reconciliation, recording, settlement and monitoring of transactions.
- Ensure documentary compliance of foreign exchange transactions by performing validations according to internal policies and regulatory requirements.
- Assist with operational controls and meeting deadlines, ensuring proper formalization of transactions.
- Support the team in responding to internal and external requests related to FX transactions.
- Contribute to organizing information, controls and operational reports for the area.
- Work collaboratively with partner teams, maintaining clear and objective communication.
- Support continuous improvement initiatives for operational processes.
Requirements
- Bachelor's degree completed or in progress in Administration, Economics, Accounting, Engineering or related fields;
- Previous experience in FX backoffice;
- Intermediate English (mandatory);
- Intermediate Excel skills;
- Availability to work 3x/week at Av. Paulista.
- Differentials
- Knowledge of Alliance 2 (SWIFT);
- ABT1 certification;
- Prior knowledge of foreign exchange legislation and regulation;
- Advanced English.
- Behavioral Competencies
- Analytical ability and a methodical profile;
- Attention to detail and a high level of organization;
- Good time management and ability to meet deadlines;
- Resilience and agility when handling operational demands;
- Good interpersonal communication;
- Proactivity and ease of adaptation;
Benefits
- Market-competitive salary (CLT employment);
- Meal allowance of R$ 1,173.26/month, without deduction;
- Food allowance of R$ 924.47/month, without deduction;
- 13th food allowance voucher of R$ 924.47 at year-end;
- Bradesco Health and Dental plan with national coverage and co-payment, for you and your dependents;
- Childcare assistance of R$ 697.14 for children up to 5 years and 11 months;
- Group life insurance at no cost;
- Education allowance and professional development incentives;
- Partnership with Open English for English language improvement;
- Partnership with Allya, an online discount platform;
- Partnership with Zenklub, an online mental health platform;
- Partnership with Wellhub (formerly Gympass) to support your health and well-being, providing access to gyms, studios and wellbeing experiences;
- Quick Massage — a short break for renewed energy and well-being for body and mind;
- PAP (Personal Support Program) - specialized support from psychologists, nutritionists, physiotherapists and physical education professionals;
- Profit Sharing (PLR) - according to the collective agreement.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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