Accounts Receivable Associate managing payment entries and customer inquiries for a beverage distribution company. Working hybrid from North Wales, PA with financial responsibilities.
About the role
- Accounts Receivable & Collections Specialist responsible for collections and billing issues at DNA Genotek. Collaborates with internal teams and provides exceptional customer service.
Responsibilities
- The Accounts Receivable & Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Processing and monitoring incoming payments.
- Prepares applicable accounting reports as required.
- Works closely and collaboratively with Sales and Customer Care/Sales Operations as well as other Accounting and Finance team members.
- Effectively communicates in a professional manner with both internal and external customers, while providing exceptional customer service.
Requirements
- Proficiency in managing accounts receivable, which includes accurately processing payments, and maintaining up-to-date records of outstanding balances.
- Strong skills in initiating and conducting collections activities to recover outstanding debts. This includes following up with customers on overdue payments, sending reminders, and negotiating payment arrangements.
- The ability to maintain positive relationships with customers while effectively communicating payment terms, resolving disputes, and addressing inquiries or concerns related to invoices and payments.
- Proficiency in analyzing accounts receivable data to assess the financial health of customers, identify potential credit risks, and make recommendations for credit limits or adjustments.
- Skill in maintaining accurate records of all accounts receivable transactions, generating reports, and providing regular updates to management on the status of accounts, collections efforts, and any potential issues.
- A reliable and high-speed internet connection is necessary for seamless communication while working remotely.
- Competency in Microsoft Office (Outlook, Word, PowerPoint). Advanced knowledge of MS Excel / Spreadsheets. Familiarity with SharePoint, OneDrive, and Teams.
- Experience with SAP Accounting software.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- High school diploma or general education degree (GED); or 1 – 3 years related experience and/or training or equivalent combination of education and experience.
Benefits
- Highly competitive Health, Dental and Vision Coverage for you, your spouse and your dependents
- Disability and Life Insurance Benefits
- RRSP plan with company-matching contributions
- Generous paid time-off, including vacation days, sick days, additional company wide paid days off and personal days
- Maternity Leave and Parental Leave Coverage
- Adoption benefit for parents adopting a child
- Employee Referral Program– you may be eligible for a cash bonus if your referrals are hired
- Employee Assistance Program
- Employee Service Recognition
- Annual Fitness Reimbursement
- Job-related Training Programs
- Ability to participate in Teams, Committees, Events and Clubs
- Depending on the role you may be eligible to work in a hybrid environment or fully remotely
- Free Onsite Parking
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