Hybrid Senior Engineer – SIEM

at Optiv

• Job title: Senior Engineer – SIEM
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Apache, DNS, Firewalls, Linux, ServiceNow, Splunk, SQL
• Location requirements: Hybrid, Bangalore, India

About the role

• SIEM Engineer responsible for the management and maintenance of security systems in Optiv's 24/7 Security Operations Center. Collaborates with various teams to ensure high-profile services for clients.

Responsibilities

• The SIEM Engineer works in Optiv Security’s 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team.
• The employee will be responsible for creation of procedures, implementation of processes and development of SIEM Engineers for managing and maintaining security systems for client environments.
• The candidate will work closely with Management, Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and other internal teams, vendors and clients to complete high profile, critical services to existing Managed Security Service clients.
• Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution.
• Provide support for Splunk, Microsoft Sentinel and Exabeam Clients.
• Provide support for CrowdStrike and Sentinel One Clients.
• Act as a point of escalation for other Engineers (Associate SIEM Engineer & SIEM Engineer) and provide guidance and mentoring.
• Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.
• This will require documentation on Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.
• Explain and demonstrate how to use Exabeam or Microsoft Sentinel, products to both technical and relatively non-technical personnel.
• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.
• Implement, configure, and maintain SIEM software and appliance-based products in large enterprise and Government environments.
• Develop, deploy and tune SIEM content such as correlation rules, dashboards, reports and models.

Requirements

• 5+ years professional experience managing and maintaining SIEM systems.
• 1-2 years professional experience working with networks and network architecture.
• 3+ year professional experience writing SIEM content specifically for Microsoft Sentinel or Exabeam.
• Ability to deal confidently with complex technical problems.
• Intermediate-level knowledge of Microsoft Sentinel and/or Exabeam (Search, Collectors, Advanced Analytics/New Scale Analytics).
• Well-versed in building correlation rules using security logs to detect malicious activity with high fidelity.
• In-depth knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory.
• Experience with installing and configuring (settings) Microsoft Sentinel and/or Exabeam (Search, Collectors, Advanced Analytics/New Scale Analytics).
• The ability to aggregate and analyze logs from various deployed security devices.
• Experience with creating custom: content, dashboards, reports, and alerts.
• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e., ServiceNow etc.).
• General security knowledge (ISC2, CEH, Cisco Security, Security +, or other security certifications).
• Knowledge of Linux and Windows Operating Systems.
• An understanding of a wide array of server grade applications such as: DBMS, DNS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.
• Experience with various SIEM security products such as: Microsoft Sentinel, Exabeam, Splunk, LogRhythm, QRadar, and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Strong written and verbal communication skills are a must.
• Shift flexibility, including the ability to provide on call support (24/7) when needed.

Benefits

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities.
• “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)