Hybrid Project Engineer, EMEA

at RIEDEL Communications

• Job title: Project Engineer, EMEA
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Wuppertal, Germany

About the role

• Project Engineer providing commissioning and training services for live production tools by RIEDEL Communications. Collaborating with teams and customers for successful project management in broadcast and entertainment sectors.

Responsibilities

• Deliver commissioning and training services on-site and remotely.
• Coordinate closely with Riedel teams and customers to organize and prepare on-site services, including all required content and materials.
• Collaborate with Project Management and Pre-Sales to create and follow Scope of Work documents and manage customer expectations professionally throughout the project.
• Ensure that all pre- and post-commissioning documentation is complete, up to date, and properly handed over to the relevant Customer Service teams.
• Work collaboratively within the Customer Success team to collect, organize and share knowledge on products, industry standards, emerging technologies and best practices.
• Support Demo and Pre-Sales teams in complex demo, POC and exhibition setups and lead cross-departmental projects when required.

Requirements

• Minimum 4 years of experience in a relevant field, ideally broadcast or entertainment
• Willingness to travel and high mobility
• Solid experience with broadcast production workflows
• Knowledge of digital media standards, especially video and audio over IP (e.g., SMPTE ST 2110)
• Understanding of network architectures and deployments (a plus)
• Completed university degree or equivalent qualification (e.g., CCNA, ACE, IT, electrical or communications engineering)
• Strong customer communication skills, a troubleshooting mindset, and a self-organised, team-oriented working style
• Fluent in English and German (additional languages are a plus)

Benefits

• Work–life balance through a flexible working time system, including mobile working in a hybrid model
• Career booster with numerous individual development and training opportunities
• We value diversity — RIEDEL promotes an open working atmosphere and inclusion is part of our culture; it’s the people and their personalities that matter
• Diverse offerings through myEAP (e.g., childcare assistance, support for caring for relatives, health & wellbeing offers)
• Support for your career development