Hybrid Project Engineer – EMEA

at RIEDEL Communications

• Job title: Project Engineer – EMEA
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Wuppertal, Germany

About the role

• Project Engineer providing commissioning and training services for media production. Collaborating with teams and customers to prepare and deliver project documentation effectively.

Responsibilities

• Deliver commissioning and training services, either on-site or remotely.
• Work closely with Riedel teams and customers to organise and prepare on-site services, including all required content and materials.
• Collaborate with Project Management and Pre-Sales to create and follow Scope of Work documents and manage customer expectations professionally throughout the project.
• Ensure all pre- and post-commissioning documentation is complete, up to date and properly handed over to the relevant Customer Service teams.
• Work collaboratively within the Customer Success team to collect, organise and share knowledge on products, industry standards, new technologies and best practices.
• Support Demo and Pre-Sales teams in complex demo, proof-of-concept and exhibition setups, and lead cross-departmental projects when required.

Requirements

• Minimum 4 years of experience in a relevant field, ideally in broadcast or entertainment.
• Willingness to travel and high mobility.
• Solid experience with broadcast production workflows.
• Knowledge of digital media standards, especially video and audio over IP (e.g. SMPTE 2110).
• Understanding of network architectures and deployments (a plus).
• Completed university degree or equivalent qualification (e.g. CCNA, ACE, IT, electrical or communications engineering).
• Strong customer communication skills, a troubleshooting mindset and a self-organised, team-oriented working style.
• Fluent in English and German (additional languages are a plus).

Benefits

• Life–work balance through our flexible working time system, including hybrid and mobile working options.
• Career development supported by numerous individual training and development opportunities.
• Inclusive culture: diversity and an open working atmosphere are important to us — we focus on people and their personalities.
• Access to myEAP services (e.g. childcare support, care for relatives, wellbeing offers for body & soul, etc.).
• We support your career growth by encouraging internal mobility and new role experiences, helping people discover and develop new skills.