Senior Leader overseeing Platform Operations at Wells Fargo, managing critical operational services and driving transformation. Responsible for enhancing service quality and efficiency across multiple functions.
About the role
- Senior Analyst in Business Unit Operations at Johnson & Johnson, optimizing supply chain processes. Collaborating across functions to improve customer experience and support new product introductions.
Responsibilities
- Partner across Supply Chain, Commercial, and internal Deliver to support regional business unit initiatives and drive business performance, including issue management & customer improvements.
- Mine and analyze data across multiple data sources to conduct root cause/trending analysis, and implement solutions for complex issues using knowledge of products, processes, and contacts.
- Drive and improve Deliver setup and execution processes to support New Product Introductions, and cross-functional Quarter-end planning.
- Collaborate with Commercial, Planning, and Deliver groups to identify and support Customer Experience improvement initiatives.
- Partner with global counterparts to ensure global franchise priorities are aligned within the NA region.
- Lead advanced projects to drive departmental supply chain efficiency and serve as a Deliver SME by providing critical inputs, change impact assessments, and build the recommendations for project execution.
- Present data in a format that allows management to make strategic decisions, i.e., creation of an executive summary; use of PowerBI and PE tools and concepts to analyze/drive process improvements as appropriate.
Requirements
- Minimum Bachelor's degree and/or equivalent University degree required; focused degree in Business or Supply Chain preferred.
- Minimum two (2) years of relevant work experience.
- Supply Chain experience in areas such as Planning, Order Fulfillment, Sourcing, Manufacturing, Transportation, Distribution, or Project Management.
- Strong data analysis skills with the ability to assess and provide outcomes relating to root cause/trending and scenario planning.
- Ability to demonstrate interpersonal and presentation skills, and build positive relationships internally and externally with various cross-functional partners.
- Proven experience leading against performance targets and timelines to successfully deliver business results.
- Strong organizational skills and the ability to multitask.
- Experience in MS Excel.
- Advanced analytics & automation experience - Experience in data visualization, Tableau, or Power BI preferred.
- Experience with SAP/ERP platforms.
- Certification in Lean or Six Sigma preferred.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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