Credentialing Program Manager responsible for directing credentialing processes for practitioners at OhioHealth. Ensuring compliance with accreditation standards and managing practitioner data effectively.
About the role
- Regional Program Manager supporting heart recovery programs in hospitals throughout the U.S. Collaborating with healthcare teams and implementing protocols for optimal patient care and program growth.
Responsibilities
- Act as the primary call point for spoke hospitals aligned with PPD hubs and regional single sites, fostering strong relationships and ensuring consistent communication.
- Execute regional account strategies, focusing on patient escalation, movement within the health system, and establishing protocols for heart team transport and patient flow.
- Align spoke heart team and transport protocols, ensuring alignment with hub protocols and internal standards.
- Maintain clear communication channels to provide visibility into hub protocols and regional activities, ensuring all stakeholders are informed and aligned.
- Develop and execute regional and, where applicable, single-site account plans to support program growth and sustainability.
- Collaborate with internal teams and hospital stakeholders to ensure alignment on goals, protocols, and program activities.
- Education on disease states for patient identification in the outpatient and inpatient settings. Provide clinical expertise and educate physicians, APPs, educators, nursing staff and other health care providers on the indications and selection of patients that are candidates for Impella
Requirements
- BA/BS required; advanced degree (e.g., MBA, MSN, or related field) preferred.
- 3 or more successful years of sales experience within Abiomed OR >5 years of related industry experience in healthcare, hospital operations, or clinical program management with proven success
- Prior experience supporting or managing cardiac or vascular programs is highly desirable.
- Prior experience working collaboratively with hospital administrators
- Proven success in implementing protocols, workflows, or account plans within a hospital or health system setting.
- Experience working with multidisciplinary teams and hospital stakeholders, including clinical staff and administrators.
- Strong understanding of hospital operations, patient flow, and health system dynamics.
- Excellent written and oral communication skills, including strong presentation skills.
- Mastery of cardiac anatomy and clinical data.
- Proficient in computer skills, with strong expertise in Microsoft Excel, Word, and PowerPoint for data analysis, documentation, and presentations.
Benefits
- medical, dental, vision, life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- company's consolidated retirement plan (pension)
- savings plan (401(k))
- vacation – 120 hours per calendar year
- sick time - 40 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
- holiday pay, including Floating Holidays – 13 days per calendar year
- work, personal and family time - up to 40 hours per calendar year
- parental leave – 480 hours within one year of the birth/adoption/foster care of a child
- condolence leave – 30 days for an immediate family member: 5 days for an extended family member
- caregiver leave – 10 days
- volunteer leave – 4 days
- military spouse time-off – 80 hours
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