Associate Manager Clinical Operations overseeing team management and training at Thermo Fisher Scientific. Collaborating with leadership for project optimization and staff development.
About the role
- Director Channel Operations responsible for channel capabilities and managing distributor relationships. Joining Johnson & Johnson to enhance surgical technologies for healthcare professionals.
Responsibilities
- Establishing and managing operational and contractual relationships with distributors.
- Developing channel capabilities and metrics/analytics to achieve sales targets.
- Account Management responsibilities for designated distributors.
- Managing the commercial supply chain to ensure customer satisfaction with transactional activities.
- Protecting the brand from damage and losses caused by incidents.
- Build relationships with distributors representing approx. $2B in annual net sales.
- Develop and maintain account management responsibilities with designated distributors.
- Manage contractual and affiliate term sheet development and support negotiation.
- Develop and manage channel analytics capability.
- Oversee measurement of distributor performance incentives.
- Monitor distributor operational and commercial metrics and drive resolution to poor performance.
- Manage process to efficiently handle product data inquiries from distributors and kit packers.
- Implement annual price increase and Inventory stabilization program.
- Support product launches with coordination with marketing.
- Coordinate communications with distributors regarding product launches and discontinuations.
- Support product recall process.
- Help develop new business models and manage operational impacts and oversight.
Requirements
- Bachelors degree required
- 10+ years of experience required
- Logistics, Industrial Engineering, Process management, Statistics, Finance
- Industry Experience: Medical device or Rx channel, Planning, Deliver, Strategic Customer or Finance
- 5+ Years People Management Experience Required
- Strong leadership skills with teams and stakeholders, ability to think strategically and develop high impact strategic solutions and have a high sense of urgency to take action and achieve flawless execution
- Interdependent partnering and collaborative skills across multiple functions and geographical locations
- Ability to effectively influence leadership and to navigate a highly matrixed structure
- Project/Process management
- Strong Business Acuity / Business Model Development / Strategic Thinking
- Knowledge of the Medical Device Channel Account management
Benefits
- medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Company's consolidated retirement plan (pension) and savings plan (401(k)).
- long-term incentive program.
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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