Hybrid Director, Channel Operations

Posted last month

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About the role

  • Director Channel Operations responsible for channel capabilities and managing distributor relationships. Joining Johnson & Johnson to enhance surgical technologies for healthcare professionals.

Responsibilities

  • Establishing and managing operational and contractual relationships with distributors.
  • Developing channel capabilities and metrics/analytics to achieve sales targets.
  • Account Management responsibilities for designated distributors.
  • Managing the commercial supply chain to ensure customer satisfaction with transactional activities.
  • Protecting the brand from damage and losses caused by incidents.
  • Build relationships with distributors representing approx. $2B in annual net sales.
  • Develop and maintain account management responsibilities with designated distributors.
  • Manage contractual and affiliate term sheet development and support negotiation.
  • Develop and manage channel analytics capability.
  • Oversee measurement of distributor performance incentives.
  • Monitor distributor operational and commercial metrics and drive resolution to poor performance.
  • Manage process to efficiently handle product data inquiries from distributors and kit packers.
  • Implement annual price increase and Inventory stabilization program.
  • Support product launches with coordination with marketing.
  • Coordinate communications with distributors regarding product launches and discontinuations.
  • Support product recall process.
  • Help develop new business models and manage operational impacts and oversight.

Requirements

  • Bachelors degree required
  • 10+ years of experience required
  • Logistics, Industrial Engineering, Process management, Statistics, Finance
  • Industry Experience: Medical device or Rx channel, Planning, Deliver, Strategic Customer or Finance
  • 5+ Years People Management Experience Required
  • Strong leadership skills with teams and stakeholders, ability to think strategically and develop high impact strategic solutions and have a high sense of urgency to take action and achieve flawless execution
  • Interdependent partnering and collaborative skills across multiple functions and geographical locations
  • Ability to effectively influence leadership and to navigate a highly matrixed structure
  • Project/Process management
  • Strong Business Acuity / Business Model Development / Strategic Thinking
  • Knowledge of the Medical Device Channel Account management

Benefits

  • medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
  • Company's consolidated retirement plan (pension) and savings plan (401(k)).
  • long-term incentive program.
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

Job title

Director, Channel Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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