Surgical Sales Specialist for Heart Recovery focusing on educating and supporting CT/Heart Failure programs. Collaborate closely with surgical teams to ensure optimal patient outcomes.
Responsibilities
Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
Full customer immersion (i.e. input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
Surgical implant and unit support readiness including training and education at existing sites.
Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, as well as with R&D.
Participate in On Call support rotation.
Maintain contact with all customers to evaluate clinical and educational needs.
Performs device training on full Impella Device line-up.
Be a functional expert and provide advanced acumen on the durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
Cultivates close relationships with strategic business partners and key opinion leaders.
Call point(s): Cardiac Surgeons, Heart Failure Cardiologists, OR teams, Intensivists, Perfusionists, and ICU/ Step Down Unit teams.
Requirements
If a Bachelor of Science in Nursing Degree, must have 5+ years of direct patient care in a cardiac transplant, ECMO or LVAD center CVICU or direct (at the table) experience in CVOR.
If advanced degree, 3+ years of direct patient support in a cardiac transplant, ECMO or LVAD center CVICU or CVOR.
Direct patient management experience (not including experience as an Abiomed field clinical) in one of the following scenarios: Cardiothoracic ICU caring for post-op tMCS (including Impella devices, CentriMag and/or ECMO) or Durable MCS (including HeartMate, HeartWare, and/or Berlin Heart) or Direct experience assisting in the CVOR.
Confidence, expertise and familiarity of cardiac surgery and OR protocol.
Willingness to travel.
Availability to take call for emergent patient care.
Ability to work in a team environment.
A valid driver's license issued in the United States.
Conduct duties and responsibilities in accordance with all state and federal laws and regulations governing the medical device industry.
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