Director of IT for Quality & Regulatory Systems at Insulet. Leading strategic planning and management of global systems that support Quality Assurance and Regulatory Affairs.
Responsibilities
Partner with business leaders to align IT strategies with R&D, Quality, Regulatory, and Post-Market priorities
Translate business needs into actionable technology roadmaps and solutions
Serve as a trusted advisor and provide thought leadership on emerging technologies, vendor capabilities, and industry trends
Oversee the lifecycle of validated systems including QMS platforms (e.g., TrackWise), Veeva systems, Polarion, eDHR, content management, and labeling tools
Lead planning, execution, and governance of programs and projects, ensuring timely delivery and compliance
Manage risk, scope, and change across initiatives to maintain alignment with business goals
Lead and mentor a global team of managers and professionals, fostering a culture of accountability, collaboration, and continuous improvement
Drive performance through coaching, feedback, and professional development
Promote cross-functional teamwork and knowledge sharing across IT and business units
Develop and manage KPIs, scorecards, and performance analytics to drive operational efficiency and continuous improvement
Ensure systems meet FDA, SOX, and other regulatory requirements, maintaining validated states and audit readiness
Champion best practices in system design, governance, and delivery methodologies (Agile, Scrum, Kanban, Waterfall)
Build trust-based relationships with business partners through active listening and strategic alignment
Manage vendor relationships, contracts, and third-party consultants to ensure quality and value
Support IT intake processes and collaborate with Enterprise Architecture, Procurement, and Agile Delivery Office
Work with global process owners to develop scalable, region-specific solutions
Evaluate third-party tools for feasibility and business impact
Contribute to product roadmaps and support geographic expansion strategies
Manage OPEX and CAPEX budgets for the team and assigned projects
Contribute to long-range planning and resource forecasting at the program level
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred)
10+ years of IT experience, with 5+ years in leadership roles supporting regulated environments as well as International experience is strongly desired
3+ years of experience managing a team of senior managers or managers
Proven expertise in Quality, Regulatory and R&D systems within the medical device or any other regulatory controlled industry.
Strong understanding of GxP, validation, and compliance frameworks
Experience with Agile and Waterfall methodologies, and global team management
Proven knowledge of the software and systems development life cycle.
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