About the role

  • Director of IT for Quality & Regulatory Systems at Insulet. Leading strategic planning and management of global systems that support Quality Assurance and Regulatory Affairs.

Responsibilities

  • Partner with business leaders to align IT strategies with R&D, Quality, Regulatory, and Post-Market priorities
  • Translate business needs into actionable technology roadmaps and solutions
  • Serve as a trusted advisor and provide thought leadership on emerging technologies, vendor capabilities, and industry trends
  • Oversee the lifecycle of validated systems including QMS platforms (e.g., TrackWise), Veeva systems, Polarion, eDHR, content management, and labeling tools
  • Lead planning, execution, and governance of programs and projects, ensuring timely delivery and compliance
  • Manage risk, scope, and change across initiatives to maintain alignment with business goals
  • Lead and mentor a global team of managers and professionals, fostering a culture of accountability, collaboration, and continuous improvement
  • Drive performance through coaching, feedback, and professional development
  • Promote cross-functional teamwork and knowledge sharing across IT and business units
  • Develop and manage KPIs, scorecards, and performance analytics to drive operational efficiency and continuous improvement
  • Ensure systems meet FDA, SOX, and other regulatory requirements, maintaining validated states and audit readiness
  • Champion best practices in system design, governance, and delivery methodologies (Agile, Scrum, Kanban, Waterfall)
  • Build trust-based relationships with business partners through active listening and strategic alignment
  • Manage vendor relationships, contracts, and third-party consultants to ensure quality and value
  • Support IT intake processes and collaborate with Enterprise Architecture, Procurement, and Agile Delivery Office
  • Work with global process owners to develop scalable, region-specific solutions
  • Evaluate third-party tools for feasibility and business impact
  • Contribute to product roadmaps and support geographic expansion strategies
  • Manage OPEX and CAPEX budgets for the team and assigned projects
  • Contribute to long-range planning and resource forecasting at the program level

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred)
  • 10+ years of IT experience, with 5+ years in leadership roles supporting regulated environments as well as International experience is strongly desired
  • 3+ years of experience managing a team of senior managers or managers
  • Proven expertise in Quality, Regulatory and R&D systems within the medical device or any other regulatory controlled industry.
  • Strong understanding of GxP, validation, and compliance frameworks
  • Experience with Agile and Waterfall methodologies, and global team management
  • Proven knowledge of the software and systems development life cycle.
  • Knowledge of BI or AI platforms is a plus.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • And additional employee wellness programs

Job title

Director, IT – QMS and R&D Systems

Job type

Experience level

Lead

Salary

$172,600 - $258,850 per year

Degree requirement

Bachelor's Degree

Location requirements

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