Digital Platforms Senior Analyst at Protiviti driving financial platform strategies. Collaborating across teams to enhance and innovate financial applications in a hybrid work environment.
About the role
- Financial Consultant managing customer inquiries and providing product advice in Ulundi. Ensuring customer satisfaction and compliance with established standards.
Responsibilities
- Provides advice on a specific range of products to a specific allocated market
- Carry out standard customer service activities and handle simple customer inquiries
- Assess compliance with established standards and protocols for routine inquiries
- Receive visitors and assist with various requests for information
- Ensure that basic customer details held in the system are accurate
- Interview the customer to clarify the customer's requirements
- Make calls to allocated potential customers to develop relationships
- Follow a range of mandatory procedures to ensure compliance
- Identify potential customers and obtain referrals
Requirements
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Benefits
- Health insurance
- Pension scheme
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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