Process Administrator providing exceptional customer service for auto finance operations. Responsible for various processing assignments requiring detailed knowledge and cross - functional training.
About the role
- Senior Finance Administrator overseeing billing procedures and controls at Ogier, ensuring high client service levels and timely billing processes.
Responsibilities
- Become an expert on Viewpoint billing processes, to become the first point of contact for billing queries
- Take ownership of monitoring our billing controls and work with the wider business to ensure billing is completed in a timely and accurate manner
- Work alongside the wider MI Team to improve and implement additional billing controls
- Assist with completion of invoice reversal and write off requests
- Assist with providing training on billing processes to the wider business, including working with our Talent & Development Team to create online billing training resources
- Assist with configuration of Viewpoint and system changes in relation to billing, including creation of new service codes
- Assist with annual fee pricing reviews, working with the wider business to ensure billing is in line with market prices
- Assist with maintenance of charge out rates and monitoring of time sheet reporting
- Use our forecasted income models to assist the wider MI team with preparation of the annual income budget
- Assist with ad hoc queries requiring data analysis and reconciliation of billing data
Requirements
- Experience of working in a Finance Operations team
- Proficiency in the use of Microsoft Office, particularly Excel
- An aptitude for data analysis and working with systems
- Proficiency in SQL and PowerBi preferred but not essential, training opportunities are available
- Proficiency in the use of Viewpoint is preferred but not essential
- Basic proficiency in book keeping or accounting, to understand how billing translates into revenue is preferred but not essential
- Highly diligent with an organised and timely approach to work
- Excellent client service mentality with a ‘can do, will do’ attitude
- Ability to work proactively and effectively within a team and with minimal supervision
- Analytical and logical approach, with a strong sense of initiative and attention to detail
- Awareness of the importance of the wider commercial environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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