Lead Product Manager overseeing Datacenter Solutions product for AT&T. Collaborating with global teams to enhance product offerings and manage P&L effectively.
About the role
- Director of Product Management at Observe.AI building production-grade AI agents. Leading product vision and execution to drive enterprise-critical workflows and measurable impact.
Responsibilities
- Own and build a frontier Agentic AI product.
- Turn AI breakthroughs into real enterprise impact.
- Ship from 0 → 1 → scale.
- Design trusted, enterprise-ready agents.
- Raise the bar across product and platform.
- Be the face of Agentic platform.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field required; MBA or advanced technical degree preferred
- 10+ years of product management (or equivalent) experience, including owning major product areas end-to-end; demonstrated success as a hands-on “builder PM” leading 0→1 scale initiatives.
- Customer-obsessed product leadership: Demonstrated ability to build deep empathy for users and buyers, uncover true pain points, and translate them into products that deliver measurable business outcomes.
- Executive presence and customer-facing credibility: Extensive experience leading US enterprise customer engagements—navigating exec stakeholders, running roadmap/value conversations, and representing the product/org with confidence and clarity.
- Product delivery & enterprise trust: Proven track record shipping AI/ML products (LLMs/GenAI powered) from concept to enterprise scale, embedding governance, guardrails, auditability, privacy, and human-in-the-loop systems into production.
- Agentic systems expertise: Comfortable prototyping and iterating directly with agentic systems — including prompt/agent design, experimentation and eval frameworks. Strong understanding of LLMs, RAG, agent/tool use, orchestration patterns including how to diagnose and improve probabilistic systems.
- High ownership and comfort operating in ambiguity; thrives in fast-moving, innovation-heavy environments and drives clarity from first principles.
- Bonus: Previous experience in CX, Reporting/BI tools, Coaching, Compliance, Quality Management or adjacent domains.
Benefits
- Competitive compensation including equity
- Excellent medical, dental, and vision insurance options
- Flexible time off
- 10 Company holidays + Winter Break and up to 16-weeks of parental leave
- 401K plan
- Quarterly Lifestyle Spend
- Monthly Mobile + Internet Stipend
- Pre-tax Commuter Benefits
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