Hybrid Legal Support

at NYCM Insurance

• Job title: Legal Support
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $44,885 - $69,821 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Orchard Park, United States

About the role

• Legal Support role assisting corporate counsel and attorneys with case management duties and scheduling. Involves organizing case files, maintaining schedules, and assisting with billing.

Responsibilities

• Assist corporate counsel, managing attorneys and staff attorneys with the day-to-day management of duties.
• Updating case management system.
• Scheduling.
• Organizing case files for review by attorneys.
• Answering phone.
• Assisting with attorney billing system.
• Dictation.
• Open, manage review dates, and close case files in the case management software system.
• Set up diary dates in the case management system and keep legal team up to date with schedule.
• Assist with scheduling examinations under oath, depositions, appearances, and meetings.
• Assist with maintaining diary date system to ensure that all appearances are covered, and case status updates remain in compliance with internal reporting standards.
• Assist by filling in straight forward discovery demand forms, case opening letters of representation, emails, and other various documents.
• Request discovery documents, organize and verify all requests have been received.
• Transcribe attorney dictation on cases within a timely fashion and in accordance with production standards put in place by management.
• Answer telephone calls and assist callers with questions and/or take messages.
• Assist with attorney billing system as point of contact to answer payment inquiries and pay outstanding invoices.
• All other duties as assigned.

Requirements

• High School Diploma
• Office experience
• Good computer skills including typing, Microsoft Word and Excel, record keeping, electronic mail and files, and web-based applications.
• Good time management, attention to detail, and organizational skills.
• Ability to communicate effectively, professionally, promptly, and courteously with internal division partners and vendors and customers.
• Strong customer service skills.
• Positive and professional attitude.