Hybrid Global Customer Data Architect

Posted last month

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About the role

  • Global Customer Data Architect transforming customer data management for nVent. Leading data governance and quality initiatives while collaborating across business functions.

Responsibilities

  • Champion, own, and govern the complete customer data domain including hierarchies, entity structures, segmentation, and relationship mapping
  • Establish enterprise-wide customer data standards and drive continuous improvement in data quality, accessibility, and business value
  • Apply systems thinking to understand and optimize the end-to-end flow of data across platforms, domains, and business processes
  • Collaborate with MDM teams to define golden customer records, data quality rules, survivorship logic, and system integrations
  • Manage customer data enhancement backlog including quality improvements, process optimizations, and integration requirements
  • Establish comprehensive data quality standards and monitor KPIs for accuracy, completeness, consistency, and timeliness
  • Serve as primary liaison between business segments, sales, marketing, privacy, legal, and technical teams for all customer data requirements

Requirements

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
  • 7+ years of progressive experience in data management, business analysis, or related roles with increasing responsibility
  • 5+ years of direct experience with customer data, master data management, or data governance in enterprise environments
  • Advanced SQL proficiency for data analysis and quality validation
  • Experience with Master Data Management platforms such as Informatica MDM or similar enterprise solutions
  • Proficiency with data governance tools including data catalogs, lineage tools, and quality management platforms
  • Understanding of cloud data warehouses (Snowflake, AWS, Azure) and database systems
  • Deep customer data domain expertise including B2B hierarchies, legal entities, tax structures, and segmentation strategies
  • Exceptional communication abilities to translate technical concepts for business stakeholders

Benefits

  • Medical, dental, and vision plans
  • 401(k) retirement plan
  • Employee stock purchase plan with company match
  • Tuition reimbursement
  • Paid time off including volunteer time
  • Short-term and long-term disability benefits
  • Critical illness and accident insurance
  • Life insurance
  • Caregiver, personal and parental leave
  • Back-up care services
  • Well-being program
  • Legal & identity theft protection

Job title

Global Customer Data Architect

Job type

Experience level

SeniorLead

Salary

$123,500 - $229,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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