Hybrid Global Customer Data Architect

at nVent

• Job title: Global Customer Data Architect
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $123,500 - $229,500 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Informatica, SQL
• Location requirements: Hybrid, St Louis Park, United States

About the role

• Global Customer Data Architect transforming customer data management for nVent. Leading data governance and quality initiatives while collaborating across business functions.

Responsibilities

• Champion, own, and govern the complete customer data domain including hierarchies, entity structures, segmentation, and relationship mapping
• Establish enterprise-wide customer data standards and drive continuous improvement in data quality, accessibility, and business value
• Apply systems thinking to understand and optimize the end-to-end flow of data across platforms, domains, and business processes
• Collaborate with MDM teams to define golden customer records, data quality rules, survivorship logic, and system integrations
• Manage customer data enhancement backlog including quality improvements, process optimizations, and integration requirements
• Establish comprehensive data quality standards and monitor KPIs for accuracy, completeness, consistency, and timeliness
• Serve as primary liaison between business segments, sales, marketing, privacy, legal, and technical teams for all customer data requirements

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
• 7+ years of progressive experience in data management, business analysis, or related roles with increasing responsibility
• 5+ years of direct experience with customer data, master data management, or data governance in enterprise environments
• Advanced SQL proficiency for data analysis and quality validation
• Experience with Master Data Management platforms such as Informatica MDM or similar enterprise solutions
• Proficiency with data governance tools including data catalogs, lineage tools, and quality management platforms
• Understanding of cloud data warehouses (Snowflake, AWS, Azure) and database systems
• Deep customer data domain expertise including B2B hierarchies, legal entities, tax structures, and segmentation strategies
• Exceptional communication abilities to translate technical concepts for business stakeholders

Benefits

• Medical, dental, and vision plans
• 401(k) retirement plan
• Employee stock purchase plan with company match
• Tuition reimbursement
• Paid time off including volunteer time
• Short-term and long-term disability benefits
• Critical illness and accident insurance
• Life insurance
• Caregiver, personal and parental leave
• Back-up care services
• Well-being program
• Legal & identity theft protection