TechOps Team Leader at Novibet guiding Analysts and Engineers in technical operations. Ensuring reliability, scalability, and quality within a fast-paced GameTech environment.
Responsibilities
Lead, coach, and develop TechOps Analysts and Engineers
Own incident management quality, governance, and escalation frameworks
Review and drive improvements for all major incidents and post-mortems
Ensure team KPIs, SLAs, and objectives are consistently met
Act as primary stakeholder contact for technical operations
Drive operational excellence, automation, and process improvement initiatives
Ensure on-call coverage, readiness, and continuous improvement
Requirements
BSc in Computer Science, Engineering, or relevant field; MSc is a plus
5+ years of experience in technical operations, SRE, DevOps, or similar roles
2+ years of experience in a technical leadership or people management role
Fluency in Greek and English (both written and verbal)
Strong experience in incident management, escalation governance, and post-mortems
Solid technical background in production systems and reliability engineering
Excellent leadership, stakeholder management, and communication skills
Strong ownership, decision-making, and strategic thinking abilities
Benefits
💰Competitive Compensation: Attractive salary and bonus scheme
🧑⚕️Health insurance: Group health & medical insurance package
💻Top-Notch Equipment: All the tools you need for your role
🚀Career Growth: Focused career development, performance management, and training opportunities
🏋️Free access to our gym facilities to keep you energized
🌍Inclusive Environment: A welcoming, international, and multicultural team
🎉Engaging Activities: Exciting events, sports, and team-building activities
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