Hybrid TechOps Team Leader

Posted last week

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About the role

  • TechOps Team Leader at Novibet guiding Analysts and Engineers in technical operations. Ensuring reliability, scalability, and quality within a fast-paced GameTech environment.

Responsibilities

  • Lead, coach, and develop TechOps Analysts and Engineers
  • Own incident management quality, governance, and escalation frameworks
  • Review and drive improvements for all major incidents and post-mortems
  • Ensure team KPIs, SLAs, and objectives are consistently met
  • Act as primary stakeholder contact for technical operations
  • Drive operational excellence, automation, and process improvement initiatives
  • Ensure on-call coverage, readiness, and continuous improvement

Requirements

  • BSc in Computer Science, Engineering, or relevant field; MSc is a plus
  • 5+ years of experience in technical operations, SRE, DevOps, or similar roles
  • 2+ years of experience in a technical leadership or people management role
  • Fluency in Greek and English (both written and verbal)
  • Strong experience in incident management, escalation governance, and post-mortems
  • Solid technical background in production systems and reliability engineering
  • Excellent leadership, stakeholder management, and communication skills
  • Strong ownership, decision-making, and strategic thinking abilities

Benefits

  • 💰Competitive Compensation: Attractive salary and bonus scheme
  • 🧑‍⚕️Health insurance: Group health & medical insurance package
  • 💻Top-Notch Equipment: All the tools you need for your role
  • 🚀Career Growth: Focused career development, performance management, and training opportunities
  • 🏋️Free access to our gym facilities to keep you energized
  • 🌍Inclusive Environment: A welcoming, international, and multicultural team
  • 🎉Engaging Activities: Exciting events, sports, and team-building activities

Job title

TechOps Team Leader

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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