AI Change Lead managing change initiatives to enhance AI fluency at Novartis. Collaborating across teams to empower employees and ensure alignment with AI strategy.
Responsibilities
Lead and execute change management strategies to enhance AI Fluency across Novartis, ensuring alignment with AI Strategy and Novartis culture.
Design and deliver AI fluency programe tailored to different audiences (leaders, managers, general users), including KPIs and success measures.
Collaborate with cross-functional teams (e.g. DDIT and unit learning teams) to ensure seamless adoption and utilization of AI technologies.
Coach senior leaders to role-model AI behaviors and support their teams through transitions.
Translate complex AI concepts into accessible narratives through storytelling, campaigns, and engagement events.
Champion a culture of experimentation, curiosity, and responsible AI use.
Monitor adoption metrics, feedback loops, and behavioral indicators to refine change strategies.
Requirements
Proven experience in change management, organizational development, or transformation leadership (8+ years)
Strong understanding of GenAI tools (e.g. ChatGPT and Copilot)
Excellent communication, facilitation, and stakeholder management skills.
Experience designing and delivering training, workshops, and behavioral change programme.
Comfortable navigating ambiguity and driving clarity in fast-paced environments.
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