AI Support Experience Manager driving performance and improvement in customer support at Bumble through AI tools. Focus on workflow optimization and team integration.
About the role
- Intern supporting AI transformation at BMW Group's GenAI Self-Service Platform. Contributing to efficiency and compliance in a project environment with an international development team.
Responsibilities
- Support the optimization of a high-performance, Large Language Model-based, multimodal Retrieval Augmented Generation pipeline.
- Evaluate and implement innovative approaches for hierarchical agentic Retrieval-Augmented Generation to address complex information needs efficiently.
- Contribute to evaluating and implementing various parsing and chunking strategies as well as embedding models regarding quality, performance, and cost-efficiency.
- Assist in improving the presentation of information across different modalities such as images, graphics, and tables.
- Support an agile project environment with an international development team.
- Share insights and successes with your team and key decision-makers within the company.
Requirements
- Studies in data science, computer science, software engineering, business informatics, engineering or a similar field.
- Proficient knowledge of English or German.
- Experience with Python, machine learning, and generative AI such as large language models, chatbots, and prompting techniques.
- Ideally, some initial experience with cloud platforms like AWS or Azure and knowledge graphs.
- Experience with agile software development such as Git, Scrum, or Jira.
- Structured approach and analytical thinking skills.
Benefits
- Comprehensive mentoring & onboarding.
- Personal & professional development.
- Flexible working hours.
- Mobile work.
- Attractive & fair compensation.
- Apartments for students (subject to availability & only at the Munich location).
Job title
Job type
Experience level
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Not specified
Degree requirement
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