About the role

  • Director of Operations overseeing all administrative and operational activities at a bilingual school in Mexico. Ensuring efficient non-academic operations while maintaining compliance with regulations and safety standards.

Responsibilities

  • Oversee all administrative and operational functions, ensuring efficient, safe, and high‑quality non‑academic services across the school.
  • Manage purchasing and budgeting, ensuring transparent processes and cost‑effective use of resources.
  • Coordinate preventive and corrective maintenance to keep all facilities safe, functional, and well maintained.
  • Lead contract management, ensuring vendors meet service, safety, and quality standards.
  • Ensure full compliance with building codes, health and safety regulations, inspections, certifications, and NAE/OSHA requirements.
  • Develop and implement Health & Safety programs, including risk assessments, drills, training, incident response, and documentation.
  • Supervise support teams (maintenance, janitorial, security, purchasing, operations, reprographics, assistants) and foster continuous improvement.
  • Oversee third‑party contractors, including security, cleaning, buses, catering, and maintenance, ensuring reliable and compliant service delivery.
  • Manage school bus operations, including oversight of Bus Support Assistants and route coordination.
  • Maintain and update compliance systems (Sphera, Evisort, SharePoint), inspections records, safety documentation, and emergency plans.
  • Lead space planning and facilities management, including relocations, renovations, event setup, and annual campus planning.
  • Coordinate emergency preparedness, evacuation drills, and readiness activities.
  • Act as project manager for building improvements, ensuring cost-effectiveness and timely execution.
  • Collaborate with leadership and finance on budgeting, forecasting, and resource allocation.
  • Promote best practices and cost‑saving initiatives by collaborating with other schools and NAE partners.

Requirements

  • Bachelor’s degree in Business Administration, Industrial Engineering, Accounting, or related field.
  • Strong leadership, communication, and decision‑making skills.
  • Excellent organization, time management, and attention to detail.
  • Ability to manage multiple priorities.
  • Strong negotiation, problem‑solving, and conflict‑management abilities.
  • Experience with risk assessments, safety audits, and emergency planning.
  • Proactive, adaptable, and committed to continuous improvement.
  • Knowledge in Preventive/corrective maintenance and budgeting.
  • A minimum of 6 years of successful professional experience in school operations, facilities, or health & safety management.
  • Experience in Procurement, vendor negotiation, and facilities oversight.
  • Knowledge of local/state/federal regulations and OSHA standards.
  • English B 2.

Benefits

  • Health and safety programs
  • Professional development opportunities

Job title

Director de Operaciones

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteMexico

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