NAU Platform System Administrator for Nord Anglia Education's learning platform. Collaborating and enhancing user experience through technical support and platform management in London HQ.
Responsibilities
Work closely with NAU Platform Innovation Lead to implement agreed roadmap for maintaining and enhancing the platform
Contribute to liaising with platform vendors and maintaining these relationships
Maintain technical architecture, working to an agreed playbook (communities, user learning journey, content tagging and auditing, skills taxonomy etc)
Implement and maintain an agreed archiving and sunsetting process for all elements of learning programmes
Support with implementing UX/UI enhancements that meet evolving personalisation needs
Monitor and implement agreed platform standard operating procedures
Requirements
Strong technical acumen with a deep understanding of platform infrastructure
Proven experience working with the Docebo platform (or similar)
Background in platform management, lifecycle management, and vendor relationships
Collaborative mindset with a user-centric approach
Familiarity with data governance, security and compliance standards
Knowledge of accessibility standards and inclusive design
Excellent organisational skills with the ability to deliver on immediate priorities and plan for future needs.
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