Consultor Especialista em Infraestrutura e Segurança em TI, responsável por atendimento de tickets e gestão de problemas técnicos. Suporta a infraestrutura crítica em ambientes corporativos no Brasil e Argentina.
Responsibilities
Respond to and resolve infrastructure tickets and incidents
Triage, diagnose, and escalate technical issues
Implement standard changes to the IT infrastructure
Document procedures and technical solutions
Requirements
Minimum of 5 years' experience in server administration
Intermediate knowledge of Cisco networking (L2/L3)
Basic knowledge of Palo Alto firewalls
Windows and Linux administration
Experience with virtualization environments
Certifications such as: CCNA, MCP, MCSA, ITIL Foundation
Benefits
Provide technical support to sites in Brazil and Argentina
Participate in escalations outside business hours when required
Job title
Specialist Consultant, Infrastructure, Networks and Security
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