Hybrid Care Engineer

Posted 1 hour ago

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About the role

  • Care Engineer delivering advanced technical expertise across Nokia’s Subscriber Data Management solutions. Troubleshooting complex issues and ensuring high-quality customer support through collaboration with global teams.

Responsibilities

  • Deliver advanced technical expertise across Nokia’s Subscriber Data Management (SDM) solutions.
  • Troubleshoot complex technical issues and perform in-depth root cause analysis.
  • Ensure high-quality customer support through collaboration with global teams.
  • Contribute to emergency support, system recovery, and continuous improvement initiatives.
  • Focus on technical excellence and customer satisfaction.

Requirements

  • Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.
  • 10+ years of experience focusing on Mobile Core Networks and Subscriber Data Management (SDM) solutions, including One-NDS, NT-HLR, Cloud HSS, UDM, and SDL.
  • Knowledge of telecom principles, protocols, and standards such as SS7, Diameter, TCP/UDP, M3UA, SOAP, HTTP, LDAP, RTP, and 3GPP.
  • Practical experience in Linux operating systems, IP networking, and mobile core call flows.
  • Experience supporting emergency operations, incident management, and system recovery scenarios.
  • Exposure to cloud and virtualization technologies, including VMware, OpenStack, Kubernetes, CBIS, CBAM, and NCS.
  • Past experience with Nokia SDM solutions across system integration, verification, installation, upgrade, and lifecycle support activities.
  • Familiarity with adjacent mobile core components and technologies such as Nokia Policy Controller (NPC/PCRF), Cloud Signaling Director (CSD/DRA), Aerospike DB, and 5G call flows, along with strong problem-solving and leadership capabilities.

Job title

Care Engineer

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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