Business Process Capability Development Specialist at TransUnion built on enterprise transformation. Focus on strategic process capabilities, BPM, and process ecosystem integration.
About the role
- Business Ops Analyst Co-op/Intern contributing to enhancing software delivery processes at Nokia. Collaborating with teams to analyze software use and develop reporting tools.
Responsibilities
- Support insight into how customers interact with our software to help inform process improvements.
- Collaborate with Business Operations managers, BG/PG testers, and users to enhance software delivery process requirements and best practices.
- Develop automated reporting tools for software delivery across various systems
- Contribute to a dynamic and interactive team-based environment.
Requirements
- Currently a candidate for a Master's, Bachelor's degree, or diploma in Computer Science, Computer Systems Engineering, or a related field with an accredited school in Canada.
- Strong skills in identifying patterns, drawing insights, and solving problems
- Proficiency in programming (e.g., Java, Python, etc.)
- Experience with Excel and other data management tools at a master’s level
- A curiosity-driven mindset and eagerness to learn new technologies and tools
- The ability to present and explain ideas effectively to teammates and stakeholders
- **It would be nice if you also had:**
- Familiarity with Microsoft Power BI, KNIME, Tableau, R, Alteryx, or similar tools
- Experience accessing databases via APIs
- An interest in or knowledge of Generative AI (GenAI) and Large Language Models (LLM)
Benefits
- Flexible and hybrid working schemes to balance work and life
- Professional development events and networking opportunities
- Campus perks designed to make your student experience enjoyable and social, such as access to an onsite cafeteria, free employee parking, complimentary fitness centre, and sports facilities (volleyball, basketball, pickleball courts, ping pong, and employee leagues)
- Well-being programs, including Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Opportunities to join Nokia Employee Resource Groups (NERGs) and connect with people who share your passions and values
- Employee Growth Solutions, mentorship programs, and coaching support for your career development
- A learning environment that fosters both personal growth and professional development – for your role and beyond
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