Director of Program Management leading the Transition Management Office at Solstice. Overseeing governance and financial tracking during post - spin integration phase.
About the role
- UC Lead overseeing end-to-end communications strategy, architecture, and operations. Leading nationwide deployments and enterprise-level collaboration technologies.
Responsibilities
- Lead enterprise UC O&M: telephony/voicemail, Cisco/Poly VTC, WebEx, streaming/portal/VOD, digital signage, eFax, and UC for call centers.
- Architect, implement, and upgrade Cisco UC core (CUCM, Expressway, CMS, CMM, TMS, UCCX) and Poly platforms (DMA, RMX, Resource Manager).
- Oversee Cisco/vBrick streaming and ConnectedSign signage; guide migration strategy (increasing Cisco usage).
- Ensure QoS delivery: DSCP/NetFlow, jitter/latency monitoring (SolarWinds/StealthWatch); manage SIP/PRI/H.323/URI and survivable gateways.
- Coordinate regional field engineering for deployments, site surveys, and tickets via ServiceNow; provide monthly/on‑demand reporting.
- Maintain documentation (standards, build guides, runbooks), configuration/inventory, and security accreditation support.
- Collaborate closely with client stakeholders and partners such as Engineering, Security, Architecture,Network and ITFS
- Evaluate UC technologies to help the government make best value acquisitions to support the UC Enterprise
- Ensure UIUX across the UC enterprise providing consistent simple user experience.
Requirements
- 10+ years UC architecture/operations with nationwide deployments.
- CCNP/CCIE Collaboration‑level knowledge; exec event support; complex incident leadership.
- Integration of UC with hybrid cloud; performance management for real‑time media.
- 2-5 years of DHS UC experience is preferred with practical knowledge and application of the DHS 4300A
- Certifications (preferred): Preferred: Cisco CCNP/CCIE Collaboration; ITIL v4; Poly/Avaya OEM credentials a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Digital Operations & AI Program Manager managing operational excellence and AI innovations in nonprofits. Supporting project management and ensuring smooth workflows for the agency's AI initiatives.
Program Manager overseeing complex technology initiatives focused on integration platform modernization at award - winning B2B company CoEnterprise. Act as point of coordination for project teams and stakeholders.
LCM Program Manager overseeing Life - Cycle Management projects at Gedeon Richter, a leading Hungarian pharmaceutical company. Planning, coordinating, and monitoring LCM tasks with stakeholders and project teams.
Data Programme Manager at Infinite Lambda leading complex programmes in data warehouse migration and AI. Drive business transformation and ensure high - quality execution across all workstreams.
Programme Manager at London Stock Exchange managing events and client celebrations. Collaborating across departments to deliver high - profile experiences and leveraging key assets for visibility.
Training & Education Program Manager role at Medtronic, focusing on training localization and delivery for surgical sales teams in ANZ. Drive collaboration with stakeholders and deliver effective training programs.
WA
Senior Manager responsible for third - party data ecosystem at Walmart's Data Ventures. Overseeing contracts and partnerships to empower business decisions.
Global Sustainability Program Manager driving energy management and waste minimization initiatives at Cepheid. Achieving Danaher’s climate goals through innovative solutions across multiple locations.
Global Partner Programs Manager at Arrow ECS managing global partner program development and execution. Collaborating with teams across EMEA and US for program principles and framework implementation.