Hybrid Senior Adjudications Manager

at The Nursing and Midwifery Council

• Job title: Senior Adjudications Manager
• Job type: Full Time
• Experience level: Senior
• Salary: £57,317 - £68,481 per year
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Adjudications Manager overseeing hearings operations at NMC. Leading teams to ensure efficient, fair hearings while driving high performance and accountability.

Responsibilities

• Provide clear, visible leadership, setting direction and driving a culture of high performance, professionalism and collaboration.
• Manage and develop staff through effective coaching, feedback, and performance management.
• Support a positive working culture by setting clear expectations, promoting accountability and role-modelling professional behaviours.
• Oversee the planning and delivery of hearings, ensuring they are run efficiently, fairly and in line with our statutory framework.
• Manage budgets and resources effectively, identifying and delivering cost efficiencies while maintaining quality.
• Use data and performance insights to inform decision-making, forecasting and continuous improvement.
• Work closely with senior colleagues across Adjudications, Fitness to Practise, Legal and external stakeholders to ensure joined-up delivery.
• Lead or contribute to projects that improve systems, processes, and staff capability across the Adjudications function.

Requirements

• Proven experience leading operational team.
• Demonstrated ability to develop individuals and teams, fostering a positive and high-performing culture.
• Financial and resource management experience, including budget monitoring and forecasting.
• Excellent planning, analytical and organisational skills.
• A collaborative and inclusive leadership style, with the ability to influence and build credibility across all levels.
• A commitment to fairness, public protection, and continuous improvement.

Benefits

• 30 days annual leave
• Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
• Life Insurance – 4 x current salary
• Hybrid working
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership
• Subsidised restaurant in our Portland Place office
• Season ticket loans