Accounts Receivable Officer handling approximately 500 active customer accounts in the automotive sector. Responsible for processing payments, managing accounts, and reconciliation tasks.
About the role
- Accounts Receivable Analyst in finance team at Niterra, managing billing and collection processes. Collaborating with sales and customers to resolve payment discrepancies and improve AR processes.
Responsibilities
- Management of assigned portfolio of accounts across business units and distribution channels
- Achieve past due and discrepancy resolution performance to support corporate goals
- Develop and maintain relationships with customers to ensure timely payments and discrepancy resolution
- Work closely with sales team to provide support on AR related issues
- Initiate collection activity on past due items in a proactive and timely manner
- Gain a thorough understanding of major customer’s Accounts Payable processes and systems
- Reconciliation of customer payments to ensure accurate posting to Accounts Receivable
- Work with NGK functional areas to identify opportunities to improve processes that effect AR
- Responding to customer requests for copies of billing documents
- Manual inputting of invoices to customer portals as required
- Perform retro billing adjustments to correct customer pricing on existing invoices as necessary
- Process Credit Card Payments
- Act as back-up for other A/R analysts and Cash Application clerk as needed
- Assist with special projects as required
- Adhere to all company policies and procedures including policies relating to IATF16949 and ISO14000
- Overtime and/or travel as required
Requirements
- High school diploma or GED
- Associate’s degree in accounting or finance preferred
- Minimum of 2 years general business experience in credit and collections, preferably in the automotive industry
- ERP experience (preferably SAP) in a medium to large company
- Solid understanding of basic accounting principles
- Intermediate to advanced Microsoft Excel including V-lookups and pivot tables
- Able to organize and coordinate data from multiple sources using Excel
- Excellent verbal and written communication skills with the ability to work in a team and interact with customers
- Ability to work in a team environment to share best practices and cross train all team members
- Proven ability to negotiate customer payment to resolution
- Experience with both OEM and Aftermarket customer portal systems, preferred
- Strong analytical, problem solving and process improvement skills
- Strong organizational and time management skills
- Detail oriented with a focus on continuous improvement
- Able to adapt to changing priorities and work in a fast paced environment
Benefits
- Comprehensive Health Benefits: Medical has up to 92% paid coverage with a large contribution to HSA
- Dental, Vision, and Life insurance
- Short-term and Long-term disability coverage from start date
- 401(k) plan with a generous company match of up to 6% with NO vesting period that starts 30 days after your start date
- Generous leave plans that include paid time off, sick time, and both regular and floating holidays
- Paid maternity and paternity leave
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