Student Assistant supporting internal IT infrastructure and providing technical support at Ninox Software in Berlin. Engaging in various IT projects and managing user access and documentation.
Responsibilities
You will support our team in maintaining our internal IT infrastructure
You are the first point of contact for technical questions
You will provide 1st- and 2nd-level support for around 80 colleagues on macOS and Windows
You will manage users, groups and permissions in Azure Entra ID / Microsoft 365
You will handle onboarding/offboarding, imaging and device provisioning via Intune
You will keep our IT documentation and hardware inventory up to date (Jira, Confluence)
You will assist with hardware, network and cloud projects (e.g. VPN, PowerShell automation)
Requirements
Initial practical experience in IT support (e.g. through an internship, part-time job or university project)
Basic knowledge of Microsoft Azure / M365 (e.g. user management in Azure AD)
Interest in scripting (Ninox, PowerShell, Bash) and DevOps topics
Team player with German and English at least at B1 level
Knowledge of ITIL and Microsoft certifications are a plus
Benefits
An innovative product that delivers real value to our customers
An international, motivated team with flat hierarchies
Flexible working hours and hybrid work (remote or in the heart of Berlin)
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