Onsite Support Administrator providing technical support for DISA operations and systems migration. Collaborating with users to resolve technical issues and enhance customer satisfaction.
About the role
- Plan Administrator responsible for A-Z administration of defined contribution retirement plans. Collaborating with clients and ensuring compliance with government regulations for optimal service delivery.
Responsibilities
- Perform retirement plan administration and consulting with a block of clients ranging from 50-70 plans depending on complexity
- A-Z Plan Administration for block of defined contribution retirement plans
- Review, process and/or approve participant distribution and loan requests
- Reconcile trust assets and contributions
- Assist clients and participants with navigation of plan sponsor and participant secure recordkeeping portals
- Perform non-discrimination and compliance testing
- Calculate and allocate employer contributions
- Consult with client regarding timely deposit/remittance of deferrals and employer contribution
- Complete, review, provide audit support for and file appropriate government forms 5500, 5330, 8955-SSA, 1099-R, and related schedules
- Develop effective working relationships with clients, internal and external advisors, recordkeepers and auditors supporting those mutual client relationships
- Ensure clients adhere to Government filing and regulatory requirements
- Assist with drafting of prototype plan documents and amendments that meet requirements of plan sponsor and their advisors and recordkeeping partners
- Review, analyze and summarize data in succinct, clear and written communication using Microsoft office tools to support our Advisors, Consultants and Plan Administrators
- Maintain and expand ERISA compliance and software knowledge
- Comply with continuing education requirements; participate in professional organizations, independent study, etc.
- Integrate new knowledge and skills into daily work and share with colleagues as appropriate.
- Recognize opportunities for new business development
- Ability to work both independently and in a team environment with a positive attitude, proactive mindset, and entrepreneurial spirit
- Other duties as needed to support clients, team members, internal partners and external vendors, advisors and auditors
Requirements
- Bachelor’s degree in a specialized field such as business administration, business analytics, mathematical economics, finance, and/or other related fields of study.
- Five (5) to Ten (10) years of directly related work experience in the field of retirement plan administration and consulting.
- Possession of professional credentialing including but not limited to: American Society of Pension Professionals (ASPPA) Qualified 401k Administrator (QKA), Qualified Plan Specialist (QKS), Qualified 401k Consultant (QKC) and/or Qualified Pension Administrator (QPA) designations National Institute of Pension Administrators (NIPA) Accredited 401(k) Specialist (AKS), Accredited Pension Administrator (APA) and/or Accredited Pension Representative (APR)
- Internal Revenue Service (IRS) Enrolled Retirement Plan Agent (ERPA)
- National Association of Pension Advisors (NAPA) Certified Plan Fiduciary Advisor (CPFA) and/or Qualified Plan Financial Consultant (QPFC)
- FT William Administration and PensionPro software experience preferred.
- Strong working knowledge of Microsoft Excel, Outlook, and Teams would be extremely beneficial to success in the position.
- Effective oral, written and interpersonal communication skills.
Benefits
- Competitive salary
- PTO & paid holidays
- 401(k) with match
- Exclusive discount programs
- Health & wellness programs
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