About the role

  • Technical Writer creating comprehensive technical documents for various products. Collaborating with teams to ensure clarity and compliance with customer requirements.

Responsibilities

  • Collaborate with functional leads, subject matter experts, engineers, and developers to gather technical details of system designs and functional capabilities
  • Conduct independent research on industry standards and product specifications, to include manufacturing verbiage and standards, trailer specifications, etc.
  • Create user manuals, instruction guides, FAQs, whitepapers, design specification, technical reports and the like
  • Ensure organization and structure of content follows both customer template structures and program needs
  • Develop templates and documentation frameworks for team use, which is critical to maintaining consistency
  • Responsible for document management and version control using tools such as Confluence, SharePoint and other online tools
  • Adapt writing tone, style and complexity based on the target audience
  • Ensure compliance and standards adherence with customer format requirements of documents and images
  • Work closely with product managers, developers, QA teams and support teams to align documentation with product updates
  • Advise the executive level program management team on effective technical writing techniques that increase effectiveness in customer communication

Requirements

  • Bachelor's degree with writing emphasis or equivalent work experience
  • 5+ years of related work experience
  • Strong writing, researching, and creating content
  • Ability to understand and explain complex technical
  • Proficiency in Microsoft Office Suite
  • Excellent organizational and time management skills
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Familiarity with markup languages (e.g., HTML, XML)
  • Familiarity with documentation tools (e.g., MadCap Flare, Adobe FrameMaker)

Benefits

  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits

Job title

Technical Writer – Intermediate

Job type

Experience level

Mid levelSenior

Salary

$61,600 - $129,300 per year

Degree requirement

Bachelor's Degree

Location requirements

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