Pega Smart Dispute Tester involved in testing and developing digital solutions for Ness Digital Engineering. Collaborating with teams to enhance software and platform capabilities.
Responsibilities
Collaborate with clients to develop roadmaps that identify ongoing opportunities to increase digital solution value
Partner with teams to integrate digital platforms and enterprise software
Participate in testing rules, flows, and UI components related to the Smart Dispute framework
Requirements
Hands-on experience with Pega PRPC and Smart Dispute Framework
Strong knowledge of Pega Case Management
Experience testing rules, flows, activities, and UI components
Understanding of dispute processes (chargebacks, claims, fraud disputes preferred)
Familiarity with SQL for backend data validation
Experience with test management and defect tracking tools
Strong understanding of Software Testing Life Cycle (STLC)
Experience in manual testing (automation is a plus)
Ability to write clear test cases and test reports
Domain Knowledge (Preferred) Banking or Financial Services Payments, Cards, or Transaction Dispute Management
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