QA Specialist conducting client evaluations and developing service plans in the home care sector. Responsible for supervising staff and ensuring compliance with regulations, with duties involving field visits and documentation.
About the role
- Pega Smart Dispute Tester involved in testing and developing digital solutions for Ness Digital Engineering. Collaborating with teams to enhance software and platform capabilities.
Responsibilities
- Collaborate with clients to develop roadmaps that identify ongoing opportunities to increase digital solution value
- Partner with teams to integrate digital platforms and enterprise software
- Participate in testing rules, flows, and UI components related to the Smart Dispute framework
Requirements
- Hands-on experience with Pega PRPC and Smart Dispute Framework
- Strong knowledge of Pega Case Management
- Experience testing rules, flows, activities, and UI components
- Understanding of dispute processes (chargebacks, claims, fraud disputes preferred)
- Familiarity with SQL for backend data validation
- Experience with test management and defect tracking tools
- Strong understanding of Software Testing Life Cycle (STLC)
- Experience in manual testing (automation is a plus)
- Ability to write clear test cases and test reports
- Domain Knowledge (Preferred) Banking or Financial Services Payments, Cards, or Transaction Dispute Management
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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